Privacy Policy

Bagnos LLC, doing business as Vallier ("Vallier," "we," "us," or "our") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy describes how we collect, use, and safeguard the information you provide to us through our website (vallierclosets.com), Meta advertisements, and direct communications.

1. Information We Collect

We collect information that you voluntarily provide when requesting a design consultation or interacting with our brand, including:

• Contact Information: Name, email address, phone number, and physical property address.
• Project Details: Photos of your current space, design preferences, and architectural requirements.
• Communication Data: Records of our SMS, email, and phone interactions.
• Automated Information: IP addresses, browser types, and website usage data collected via cookies to improve user experience and analytics.

2. How We Use Your Information

We use your information strictly to provide and improve our high-end cabinetry and design services, including:

• Scheduling and conducting design consultations.
• Providing project estimates and architectural renderings.
• Sending project updates, appointment reminders, and follow-ups via SMS and email.
• Improving our website functionality and tailoring our marketing efforts.

3. SMS & Mobile Communication (Important)

By providing your phone number, you explicitly consent to receive SMS communications from Vallier regarding your project and our services.

• Opt-In: Consent is collected via secure lead forms and website contact fields.
• Opt-Out: You may unsubscribe from text messages at any time by replying STOP to any message.
• Help: Reply HELP to any message, or contact us at [email protected], for assistance.
• Message frequency varies based on your interaction with us, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• No Third-Party Sharing for Marketing: We highly value your privacy. We do not sell, rent, or share your mobile contact information or SMS opt-in data with third parties or affiliates for their own marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your data only in the following limited circumstances:

• Service Providers: With trusted third-party software providers (such as CRM and invoicing platforms) strictly for the purpose of operating our business and servicing your account.
• Legal Requirements: If required by law, regulation, or legal process to protect the rights, property, or safety of Vallier, our clients, or others.

5. California Privacy Rights (CCPA)

As a California-based business, we comply with the California Consumer Privacy Act (CCPA). You have the right to:

• Request a copy of the personal data we hold about you.
• Request the deletion of your personal data.
• Opt-out of any future marketing communications.

To exercise these rights, please contact us using the information provided below.

6. Data Security

We implement premium administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, or misuse. Access to your project files and personal information is strictly restricted to authorized Vallier staff and relevant Senior Partners.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Effective Date."

8. Contact Us

If you have questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Vallier (A brand owned and operated by Bagnos LLC)
2575 Fortune Way, STE B
Vista, CA 92081
Phone: (949) 200-6778
Email: [email protected]